shipping + delivery
Most goods can be shipped out of our Vancouver workshop within 3-5 days. If the items you have purchased are not in stock, the ship date will be later, and you will be contacted by molo within 48 hours with additional information. If you require immediate service information about delivery times, please contact molo at firstname.lastname@example.org or call the studio at +1 604 696 2501. Our Vancouver studio hours are Monday to Friday, 7:00am to 5:00pm PST (-8 GMT).
For orders shipped outside of Canada and the United States, the person receiving the goods will be responsible for any import fees, duties, or VAT, as may be applicable. Please note that importation costs, where applicable, are levied by national authorities, not by molo, and are normally payable to the carrier of the goods (Federal Express) at or prior to delivery.